DELIVERY & RETURNS
5.1 The Customer must, within 5 days of being notified of their availability, collect or accept delivery of the Goods and pay the balance of the invoice price.
5.2 If the Customer fails to collect the Goods or accept delivery within 21 days of being notified of their availability, the Company may terminate this contract, keep the deposit and resell the Goods.
5.3 In addition to clause 4.4, the Company reserves the right to charge the Customer storage on goods not collected or delivered within 5 days of notification of their availability.
5.4 The Company reserves the right to deliver the Goods in whole or in instalments, as well as to deliver prior to the date for delivery and, in such event, the Customer must not refuse to take delivery of the Goods.
5.5 Any failure on the part of the Company to deliver instalments within any specified time does not entitle the Customer to repudiate the contract with regard to the balance remaining undelivered.
5.6 The place and date of delivery are as agreed between the Company and the Buyer.
5.7 In the case of damage to Goods in transit, notice of damage or breakage shall be sent in writing by the Buyer to both the Company and the carrier (if any) within three (3) days of receipt and a written claim within seven (7) days.
5.8 In the case of loss of Goods in transit or delay in delivery, notice in writing shall be sent by the Buyer to the Company and the carrier (if any) within seven (7) days of the date of the invoice for said Goods and a written claim within fourteen (14) days.
5.9 Any time or date specified for despatch or delivery of the Goods given by the Company is an estimate only and shall not form part of the Contract unless expressly made a term of the Contract in writing.
5.10 Carriage will be charged extra unless otherwise agreed to in writing. Where the quoted price includes freight, the Company shall determine the delivery route. Special routing at the Buyer’s request will be subject to a separate charge.
5.11 The Company shall have the right to despatch any portion of the Goods covered by the Contract and to invoice the Buyer for such portion so despatched on these Terms and Conditions of Sale unless otherwise agreed to in writing.
5.12 If for any reason the Buyer is unable to accept delivery of the Goods at the time when the Goods are due and ready for delivery, the Company shall be entitled to arrange storage at its own premises or elsewhere at the Buyer’s risk and expense.
5.13 Goods incorrectly ordered will be subject to a 20% re-stocking charge
5.14 New Goods cannot be returned except when previously agreed in advance, and subject to their return in perfect and resalable condition, a re-handling charge of 20% of the price of the Goods will be made to cover administration expenses.